Shipping policy

Duties, Taxes & Customs Fees

United States

All US orders are shipped under a compliance program where duties and taxes are processed automatically.
Customers will NOT receive additional customs charges on delivery.
Any applicable duties are handled through our shipping system.

All Other Countries

Import duties, taxes, and customs fees are not included in the item price or shipping cost.
These charges are determined by your country’s customs office and, if applicable, will be collected upon delivery.
We are not responsible for delays caused by customs.

We encourage you to check your country’s import regulations before placing an order.

 

Incorrect Address / Delivery Issues

Please ensure your shipping address is correct at checkout.
We are not responsible for parcels lost due to incorrect addresses or parcels returned because they were not collected.

If a parcel is returned to us, we can resend it once additional postage has been paid.